Shipping policy

Shipment Processing time

All orders are processed within 3 to 5 business days (excluding weekends and holidays), after receiving your order confirmation email. You will receive another notification when your order has shipped. Processing times are separate from the shipping times you see at checkout.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

*Packages are not insured.

We offer free shipping for orders over $125.

Shipping option	Estimated delivery time	Price
Economy	4 to 10 business days	$7.99
Standard	2 to 3 business days	$19.99
Priority	1 to 2 business days	$39.99

International Shipping

At this time, we do not offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at korenasboutique@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If shipping to a PO Box, please also provide a physical address for deliveries. Make sure you are shipping to a secure location. We are not responsible for stolen packages.

Damages

Korena's Boutique is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded. Any returned packages will be subject to returned shipping fees.

Korena's Boutique will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

Korena's Boutique is not responsible for lost or stolen packages. Make sure you are shipping to a secure location. If you didn't receive your order, but the shipping carrier has reported that it was delivered, you must contact the delivery service provider (UPS or USPS).

For questions please contact us: info@korenasboutique.com

Policy updated February 15th, 2024.